Starlumon
AI-Powered Interaction Intelligence

Audit Every Interaction.
Coach Every Agent.

AI-powered interaction intelligence for customer success. Score performance, detect compliance risks, and generate personalized coaching — in seconds, not weeks.

Phone calls · Video meetings · In-person · Chat — every channel, one platform.

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app.starlumon.ai
1,247
Audited
87.3
Avg Score
94%
Compliance
12
Alerts
94%
FileAgentScoreStatusDate
interaction_0891.wavMaria G.94DoneToday
interaction_0890.wavCarlos R.78DoneToday
interaction_0889.wavAna L.86AlertAyer
Trusted by teams who demand more
100%
Interactions Audited
<30s
Processing Time
100%
vs 2-5% Manual QA
33+
Compliance Rules
3
Country Coverage
The Problem

Manual QA is Broken

Organizations lose millions to compliance failures while reviewing less than 5% of customer interactions.

Without Starlumon
  • Manual QA reviews <5% of interactions
  • 3-6 months to detect compliance issues
  • Inconsistent scoring across reviewers
  • No actionable coaching — just spreadsheets
  • $50M+ annual fine exposure per violation
With Starlumon
  • 100% of interactions audited automatically
  • Real-time compliance detection in <30 seconds
  • Consistent AI scoring with evidence & timestamps
  • Personalized coaching cards per agent
  • Proactive risk prevention, not reactive fines
0%
Interaction Coverage
0%
Faster Detection
<0s
Avg Processing
$0M+
Fines Prevented
Capabilities

AI That Understands Every Conversation

Beyond keyword matching. Multi-layer analysis with context, intent, and cultural nuance.

4-Layer Compliance Detection

33+ regulatory rules across Colombia, Mexico, and USA. Catches explicit violations, contextual issues, cultural compliance gaps, and predicts risk — with timestamps and evidence.

Explicit Violations
Contextual Analysis
Cultural Compliance
Predictive Risk
Compliance Analysis — interaction_0891.wav
Missing identity verificationL1 Explicit
Detected at 0:42
CRITICAL
Pressure tactics detectedL2 Contextual
Detected at 3:15
WARNING
Informal language in closingL3 Cultural
Detected at 5:28
INFO
Overall Compliance
72%
Sales Audit — Agent: Maria G.
87
Overall Score
+3.2 vs last week
Opening
92
Rapport
88
Discovery
85
Presentation
90
Objections
78
Closing
82
Compliance
94

7-Dimension Sales Scoring

Every interaction scored across opening, rapport, discovery, presentation, objection handling, closing, and compliance. Each dimension includes evidence quotes and specific coaching actions.

Opening (Apertura)
Discovery (Sondeo)
Objection Handling (Objeciones)
Closing (Cierre)
M
Maria G. — Coaching Card
Tier: Advanced
Strengths
Excellent rapport building, consistent compliance
Improve
Objection handling, closing techniques
Action Plan
Practice LAER framework for objection handling...

AI Coaching Cards

Auto-generated coaching per agent: strengths, improvement areas, training plans — backed by real interaction data.

Which agent has the highest compliance score?
Maria G. leads with 94% compliance across 47 interactions this month, 8 points above team average.
Ask anything about your interactions...

Ask Starlumon

Natural language queries over your data. "Which agent improved the most this week?"

How It Works

From Interaction to Insight in Seconds

STEP 01

Upload Recordings

Drop files in any format — WAV, MP3, WebM, M4A, FLAC. Single or batch upload entire campaigns.

STEP 02

AI Analyzes Everything

Transcription with speaker diarization, sales audit, compliance detection, and script adherence — all automatic.

#1
M
Maria G.
94
#2
C
Carlos R.
87
#3
A
Ana L.
82
STEP 03

Coach & Improve

Agent rankings, coaching cards, trend tracking, follow-up summaries. Export as PDF/CSV. Ask questions naturally.

Performance

Built for Real Results

0.2%
Detection Accuracy
0+
Compliance Rules
<0s
Avg Processing
0
Analysis Layers
0
Country Coverage
0%
Interaction Coverage
Technology

Enterprise-Grade AI Infrastructure

Built on multiple best-in-class AI providers with automatic failover. Zero downtime, consistent accuracy, optimized cost.

Multi-Provider Redundancy
Automatic failover across AI engines ensures 99.9% uptime
Speaker Diarization
Identify who said what with timestamp precision
Structured JSON Output
Every analysis returns machine-readable, validated data
Data Security
End-to-end encryption and role-based access control
Analysis Pipeline
Audio Upload & Validation
AI Transcription + Diarization
Sales Performance Audit
4-Layer Compliance Check
Script Adherence Analysis
6
Coaching & Report Generation

Ready to Transform Customer Success?

Join forward-thinking teams using AI to audit every interaction, eliminate compliance risk, and coach agents at scale.

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